TestOut LabSim A+ Certification Practice Exam

If an error message states that an optical drive is not accessible after placing a new disc in it, what should you do first?

1. Remove the disc immediately

2. Wait, then try again

3. Reboot the computer

4. Check if the disc is dirty

The correct answer is: Wait, then try again

When encountering an error message indicating that an optical drive is not accessible after inserting a new disc, the most logical first step is to wait and then try again. This can be beneficial because sometimes the operating system needs a moment to recognize the newly inserted disc. Additionally, other processes may be briefly accessing the drive, causing a temporary issue with accessibility. Taking immediate action, like removing the disc or rebooting the computer, may not address the underlying problem or could disrupt processes that are currently engaging with the drive. Checking if the disc is dirty could be a valid subsequent step if waiting doesn’t resolve the issue, but it is not as practical to prioritize this action initially without first allowing the drive time to initialize properly. Therefore, giving the system a moment before attempting to access the drive again is a sensible first step in troubleshooting this scenario.